I ordered a bed frame and mattress although the mattress arrived quickly the bed frame took longer than I was told and when it arrived it was damaged and had to go back. However the staff did all they could to ensure i had a replacement as quickly as possible and arranged a convenient delivery date. I would give 5 stars to Michael and James who delivered the bed not only did they call 30 minutes before they arrived to let me know that they would be making the delivery but they offered to take the bed to the room I wanted and they also helped me to carry a heavy chest of draws (that they had not supplied) upstairs too. Many thanks
Really pleased with the price the product and with the fitters Ryan and Stein very pleasant and accommodating.
carpets and kitchen floor looks great, thanks to Ryan and Wills who were very helpful and polite.
Dave, Pete. Nath fitted carpet lovely. Nice and polite, did a great job and didn't mind that my dog wouldn't leave them alone!
The customer service we received from Nick was amazing when we had an issue with our new mattress. He took the time to ensure our mattress was perfect for us and was very helpful and knowledgeable. I would not consider going anywhere else to buy a new mattress and highly recommend. Many thanks again!
Thank you Dave & Pete for the fantastic professional job you did with fitting our carpets, you certainly know your stuff, keep up the good work, Anne & Pip Howe
Brilliant customer service! A mistake on my part when ordering was sorted by the Colourbank team, avoiding lots of stress for me. The carpets look great and the price was great too. I'm very thankful that I ordered my carpets with Colourbank and wouldn't use any other carpet company!
Excellent service, delivery date and time to suit me, fitters (Pete and Dave) were lovely. Quick and professional job. Thanks
Excellent service Mike and his colleague were really friendly and polite when they delivered my bed and they were both very helpful. I would definitely use you again.
This is the second time we have used Colourbank to carpet our home...we were so impressed last time and have had the same excellent service again this time. Nothing is too much trouble and from start to finish you receive excellent service. A special thanks to Regan for the in shop service and also to Steve and Jack, the carpet fitters...what an excellent job they did. Have highly recommended Colourbank to friends and family..some of which have already used you.
Great service when we purchased the carpet - great service when it was fitted. Nathan was a very nice chap, polite, professional, helpful and a credit to your company. I will definitely return again (for the fourth time!).
Colourbank, thank you for the very professional mike denton for delivery of my Hypnos mattress, an excellent service, very polite and helpful.
Has good selection of carpets and floor coverings at very competitive prices. Sales staff were very helpful and knowledgeable. Fitters arrived on time and were very professional at all times. I am very pleased with the finished product and would definitely shop there again.
Ryan and Stein were very professional when fitting a bedroom carpet, they were very efficient and the job was completed quickly. I would recommend this company.
Just wanted to say thank you to Colourbank for the service we received, Regan our salesman again was splendid, in informing us of the carpets we chose, he served us well 15 years ago, so it was great he was able to help us again,The said day of the fitting two young lads came to fit our carpets, Ryan & Nathan worked like a team, they were polite and well mannered, and nothing was to much trouble for them, both did a good job, thank you again to all involved, Mr & Mrs Thompson
We have had 4 carpets from Colourbank recently, the 4th being fitted this morning. Really happy with the quality and service, we love the way that the staff are friendly and honest and listen to you. We have bought carpets of different qualities and prices and all are excellent - the water and bleach for stain removal really does work! We rang the shop for advice and they were very helpful. Today, the fitters, Ryan and Ellis, arrived promptly and we're friendly and professional and have done an excellent job in a difficult space. Thank you
I had a new bed delivered today. Unfortunately, it arrived without the mattress. Mike Denton went out of his way to help. He made several calls to try and rectify the situation as he didn't want to leave me without a mattress. Although he had a very busy delivery schedule, he reassured me that he wanted to get me my mattress to me today as promised. He promised to keep me informed with any updates throughout the day , which he did, and I was delighted to receive a call to say that he would be here within half an hour (which was only two hours later!). He clearly has a great passion for customer service and needs to be recognised for this! Thank you Mike, you have made me a very happy customer! Will definitely recommend to others!
From salesman to carpet fitters splendid. Always go to Colourbank,always will.
I am thrilled with my new stairs and landing carpet fitted yesterday by the superb Ryan and Kahn. They were very courteous and polite and have done a fantastic job. I am thrilled to bits with it . Would definately recommend Colorbank
I have just had my new mattress delivered, on a Sunday which is great! I received a phone call to say they would be with me soon brilliant. The two delivery guys were fabulous. JAMES and CLIVE were Great friendly guys who took my new mattress upstairs and put in straight onto my bed! They also brought my old one down for me, no other company have ever done this...brilliant!! Super work colourbank!!