just had my carpet refitted today after there was a minor problem with the first one after visiting the store the manager addressed the problem and rebooked me in for a refit the next day now it's down its excellent the fitters gaz and jay I must say were very good and I wouldn't hesitate to recommend colour bank in the future all because of the customer service and overall job you got it right in the end
Brilliant customer service! A mistake on my part when ordering was sorted by the Colourbank team, avoiding lots of stress for me. The carpets look great and the price was great too. I'm very thankful that I ordered my carpets with Colourbank and wouldn't use any other carpet company!
From the moment we entered the shop to the eventual fitting of our chosen carpet, the service has been of the highest standard with pleasant, knowedgeable and friendly staff. Everything that was promised was delivered on time from people that made you feel as though your custom was important and nothing too much trouble. Carpet fitted, door shaved to fit, all rubbish removed - what more could you ask for!
Excellent service from the 2 lads who fitted my carpet. Quality workmanship.
Excellent customer service, thank you James & ANO!!!!
purchased 2 carpets from Cavendish Rd, Very satisfied with price and fitting, wouldn't go anywhere else now for floor coverings, was recomened to me by a neighbor. going back soon for carpet no 3 . watch out Cavendish Rd she's coming back again.
excellent service , carpets were very well fitted and very happy with exceptional quality Fitters were very clean and tidy. Would not hesitate to recommend Colourbank to friends and family.
carpets and kitchen floor looks great, thanks to Ryan and Wills who were very helpful and polite.
Very helpful delivery from James/Michael. Thanks!
J A Ball Ltd have worked closely with Colourbank Carpets for several years, they offer quality products at excellent value for money and the service is always exemplary. We would recommend Colourbank Carpets and their staff as professional, meticulous and attentive, we look forward to working with them again in the future.
This was my first order with Colourbank. I was impressed by the choice of quality carpets. Ryan, Ellis and Wills did a great job fitting the new carpet, and disposing of the old one. Thank you..
Friendly and helpful staff in the showroom. Great price for a carpet off cut. Fitters - Ryan, Ellis and Wills, quick, neat and efficient and went above and beyond the service paid for by fixing a loose carpet in another room. Many thanks.
We had a beautiful carpet fitted by Ryan and Kahn just before Christmas. It looked lovely apart from the dip in the floor where the new extension had been added although this was not Colourbanks fault they came back after Christmas screeded the floor and returned the next day to relay the carpet. All at no cost to ourselves, it now looks fantastic. We have always used them for carpets and beds and this is the reason why excellent service before during and after. Ryan and Kahn were very courteous and polite and left a lovey clean tidy job. Well done.
I had an engineered wood floor fitted by Colourbank. Initially I did visit for the reason of buying a carpet but noticed they had a massive range of wood, so with having a dog and a little one decided on the practicality of a wooden floor. The carpenter, a very friendly Matt Green, despite holding the world record for biscuit consumption made a wonderful job. He was very careful, selecting the nicest pieces of wood to place in prominent areas - i.e in front of the focal point of the fireplace. I have had countless comments from friends and family saying how lovely it looks. I am sure my floor will retain its beauty for years to come. Without doubt I highly recommend Colourbank - the service from start to finish was faultless and very professional. Thanks again!!! Kind regards, Gaz.
Visited the warehouse twice to order carpet and a bed. Carl in the carpet section and Steve in the bed section were friendly, informative and helpful. James and Clive delivered and assembled the bed, and worked efficiently, again displaying a friendly and helpful manner. We'll be back soon for more carpet - a really good service.
From the minute Ryan, Ellis and Wills arrived they were hardworking, polite and very professional. The lounge stairs and landing carpets are fantastic. From ordering to fitting it has been a pleasure to deal with a local company who offer such an excellent service. I will definitely use them again.
I have purchased numerous carpets from Colourbank, each time I have been very impressed with both the product quality and the service both in-store and in the home.
Second item we've purchased from colourbank this month. Excellent service again from salesman to delivery staff. Items delivered were of a high quality and the delivery is always punctual.
9 days from choosing a carpet and being fitted by two splendid lads. Also loads of help in the shop when we was choosing.
Third time of using/ excellent service all round/ quality product/ you get what you pay for!